Shipping

Last updated November 13, 2026

We ship to US addresses only. Shipping is free on orders over $250, which covers every Inkplot 2.0 order.

How long delivery takes

Delivery usually takes 15 to 25 business days from the day you order. Your Inkplot 2.0 ships from our manufacturing partner overseas, and you will get an email with a tracking number once it ships.

If you ordered the Wi-Fi model, the Inkpilot Wi-Fi box may arrive in a separate package.

Import fees

US import duties are already paid, so there is nothing extra to pay when your order arrives.

Sales tax

Sales tax is added at checkout where it applies.

Changing your address

Double check your shipping address at checkout. If you need to change it, email support@inkpilot.co as soon as you can. We can only change it before your order ships.

Missing or damaged packages

If your tracking says delivered but you cannot find the package, or it shows up damaged, email support@inkpilot.co within 7 days of delivery with your order number. Include photos if anything is damaged. Our return and refund policy explains what happens next.

Questions

Email support@inkpilot.co and we will help.